I don’t ask for referrals or testimonies because I feel like it puts the client in a awkward situation. If the client feels like I have provided a good product or service and they want to refer me, that’s their decision. Besides, most sales people ask for referrals at the point of sale and that’s not a good measure of an insurance broker. Anyone can sell you something, but where are they when you need them? With that said, I am very proud of the fact that 99% of my clients come by way of referral. I am blessed. My clients tend to be very loyal. They know that they can come to me with just about anything, and I’ll do my best to help whether it’s sales or service. Referrals and testimonies come over time, when I prove myself to them.
Here is a what a couple people have volunteered to say:
I feel like I can always come to Chris. If I have any problems or issues with my insurance, he’ll do whatever he can to help.
Chris is very knowledgeable and prompt in responding to my needs. He is always open to listening to me and my concerns.